Terms

Our company handcrafts all products within 3 business days unless otherwise noted.

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.

Both are handmade but the pre-made is shipment ready while the made-to-order products take 3 BUSINESS DAYS.

Look for the following image if a product is ready for shipment immediately:

HANDMADE DISCLAIMER

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The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:

* Keeping them away from water.

*Do not swim or shower in your jewelry.

*Wipe gently with a soft cloth to remove makeup

*Keep out of extreme temperatures

Your product(s) can be damaged if:

* TOO MUCH PRESSURE IS APPLIED TO THE JEWELRY

* LEFT OUT IN THE SUN

Our company ships through the following carriers

* USPS

International shipping (not available at this time)

 

Cost calculations

We do our best to apply fair shipping costs to each order.

* We charge a low, flat shipping rate to be fair to all customers.

* We offer free shipping for orders over $35 

Timeline

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 3 DAYS to be handmade.

RETURNS

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Due to the hygenic nature of our products, we do not accept returns.

Personalized and/or customized goods are exempt from being returned unless the product arrives defective.

Additional non-returnable items:

* Gift cards

* Earrings

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at: info@lakeandlark.com for instructions on how and where to send the original item back to.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.